Accreditation & Internal Processes Manager (m/f/d)

• Maintain and develop Proks Certification's accreditation status; serve as primary liaison with DAkkS
• Implement, monitor, and continuously improve internal processes in line with ISO 17021-1 and ISO/IEC 27006-1
• Plan and conduct internal audits; manage findings, nonconformities, and corrective actions through to closure
• Maintain the document control system — procedures, work instructions, forms, and records
• Coordinate management reviews and prepare all required documentation and KPI reporting
• Manage auditor competence records, witness audit scheduling, and impartiality committee operations
• Handle appeals and complaints processes in accordance with accreditation requirements
• Monitor standard revisions and regulatory changes; update processes accordingly
• Actively use AI tools (Claude, ChatGPT, Copilot, etc.) to improve documentation, reporting, and workflow efficiency

• 2–3 years of hands-on experience in accreditation processes, ideally within a management system certification body or accreditation authority
• Solid working knowledge of ISO/IEC 17021-1 and ISO/IEC 27006-1
• Familiarity with ISO/IEC 27001 (ISMS) from an auditing or implementation perspective
• Experience with DAkkS accreditation processes is a strong plus
• Proficiency with AI tools integrated naturally into daily work
• Degree in engineering, IT, business administration, or a related field
• Fluent in German and English (written and spoken)
• Structured, detail-oriented, and able to work independently in a hybrid environment

Benefits

• Hybrid/Remote working model with flexible scheduling
• Small, expert team — your contributions are visible and valued
• Active role in shaping how a modern certification body operates