Job-Nr. 33727665

Agent Deployment Lead (m/f/d)

Opus Sport-/Physiotherapie UG (haftungsbeschränkt) Heute veröffentlicht

VollzeitFührungsposition

StandortBerlin, Berlin

The impact you will have

own every deployment end to end. from signed contract to confirmed first value: plan, timeline, stakeholders, go-live. you shield our engineers from onboarding work and build toward a process that runs without them.
deploy the agents themselves. you map each customer's procure-to-pay reality to opus agents: configure the workflows, test against real cases, tune until they perform in production.
be the technical bridge. requirements from procurement and IT become clear integration specs for engineering: ERP, DMS, email infrastructure. you flag risks early, hand off cleanly, and back sales with technical credibility when customer IT asks about security and implementation.
make adoption stick. agents change how people work. you run key user trainings, manage the change, and make sure the customer sees real value from day one.
build the support foundation and feed learnings back. ticketing, escalation paths, integration partners: you build it, handle live issues yourself, and turn what you see in the field into weekly input for product and engineering.
support sales with technical credibility. you engage with customer IT departments during the sales cycle – security, compliance, implementation questions – in German, with the depth that builds trust before a contract is even signed.
feed learnings back into the product. you're on the front lines of how opus performs in real customer environments. recurring challenges, feedback, edge cases - you capture them and translate them into actionable input for product and engineering. weekly, not quarterly.

Requirements

2 to 3 years in consulting or structured implementation, plus the startup bug. you've run complex projects with senior client stakeholders: diligent, structured, on time.
builder, not operator. onboarding playbooks, partner frameworks, support infrastructure: if it's not there yet, you build it. ambiguity is where you do your best work.
you can hold the room. real conversations with IT departments and senior management without hand-holding. enough technical depth to spot risks and build trust fast.
AI-native in practice. you work with AI tools daily, you understand what agents can and can't do, and you can explain both to a skeptical Head of Procurement.
project management in your DNA. parallel deployments, shifting priorities, competing stakeholders: everything tracked, aligned, moving. you flag risks before they become delays.
native German, strong professional English (C1+). enterprise kickoff with a German IT team in the morning, internal strategy session in English in the afternoon

What we offer

Competitive compensation + meaningful equity – real ownership in opus' long-term success.
Impact from day one – high ownership, fast customer feedback, responsibility for outcomes.
AI-first, builder environment – the best tools, low overhead, strong bias to ship and learn.
In-person by design – Berlin-Mitte office, high focus, ambitious team, low ego.
28 vacation days & flexibility when you need to recharge