AR Collections Specialist (m/f/d)

Your responsibilities

• Actively reduce the existing aged receivables (60, 90, 120+ days past due)
• Make telephone calls or mail correspondence to customers as necessary to collect outstanding balances and update accounts.
• Monitor and manage assigned accounts to ensure timely collection of outstanding invoices.
• Resolve billing discrepancies and disputes in collaboration with internal departments.
• Maintain accurate records of collection activities and customer communication.
• Prepare ageing reports and provide regular updates to management.
• Escalate delinquent accounts as needed for further actions.
• Prepare customer statements, send them to customers and follow them on periodic basis.
• Obtain and mail invoice copies and related backup for customers, as requested.
• Answer accounts receivable phone inquiries and follow up.
• Research and process customer claims of invoice payment

Your profile

• Experience with SAP or similar ERP systems.
• Knowledge of credit risk management.
• Customer service experience in a financial setting.

Benefits

• Medical, Dental, Vision insurance offered at 30 days of employment
• Generous Educational Reimbursement program
• Company sponsored Life and Disability Insurance
• Paid Time Off
• Ten (10) Paid Holidays per year 401K with Company Match

Einsatzort: Waukesha ǀ Wisconsin