Job-Nr. 44535442

Customer Order Manager (m/f/d) Repair, Lease & Exchange AIRBUS (Wirtschaftsingenieur/in)

Orizon GmbH, Unit Aviation vor 1 Wochen

Vollzeit65.000 – 78.000 € pro Jahr

StandortHamburg, Hamburg

Your Partner:

Orizon GmbH is your capable partner when it comes to standing out from the crowd on the labour market. With our individual advice you will find the job that suits you best. Being among the top fifteen German HR service providers, our company’s range of services includes the personnel secondment and placement of both skilled workers and executives of all professional fields.Orizon's “Aviation” unit is the specialist for personnel secondment in the aerospace sector and – thanks to its excellent industry experience – offers you interesting perspectives in this field. You have an appropriate qualification and are interested in working in the aerospace sector? Or have you already gained experience in aerospace? Then, we are exactly the right partner for you

Your Responsibilities:

Act as the central point of contact for the repair of Airbus Proprietary Parts Repair, Lease and Exchange Services as well as for questions of Satair's worldwide customers and the respectiverepair stations
Manage customers' Repair, Lease and Exchange Orders & Conversion
Monitor the conformance of suppliers and repair stations with contractually agreed obligations based on key performance indicators (KPIs)
Act as the direct contact for customers regarding process status, commercial issues and AOG (Aircraft On Ground), inquiries and orders
Analyze customer-specific problems and complaints
Coordinate the delivery solutions with Airbus & Satair internal departments and external interfaces, taking into account the supply chain end-to-end process
Ensure daily communication with the repair stations
Guarantee the performance targets of the open orders in terms of time, costs & quality
Provide customers with information regarding the status of the component repairs and alternative service solutions
Monitor closely the supply chain upstream and downstream concurrently as an end-to-end process
Support purchase and sales processing and material management of Airbus proprietary parts
Prepare performance reports when required
Lead and support projects for improvements and future way of working
Forecast and support of the timely transfer of piece parts for individual repair stations

Your Profile:

Completed studies in Industrial Engineering, Business Administration, Economics or comparable
Several years of professional experience in Disposition / Material Procurement, Customer Service, Supplier Management and Process Improvement
Experience in Project Management
Good skills in MS-Office, SAP and Google Workspace
Fluent English skills spoken and written
French, German and Spanish skills would be an advantage

Exciting jobs at interesting companies such as Airbus Operations, Airbus Defence & Space, and the aerospace supply industry
Attractive and fair salary conditions
Comprehensive employee benefits program "Orizon PlusPunkte"
Training measures suiting your tasks and activities
Up to 30 days of annual leave
Personal support and qualified advice at the Unit Aviation offices, e.g.in Hamburg-Finkenwerder, Stade, Augsburg, Munich, or Bremen

Our Offer:

Your Prospective Job:

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