Customer Services Manager (m/f/d) AIRBUS (Betriebswirt/in (Hochschule))
Your Partner:
Orizon GmbH is your capable partner when it comes to standing out from the crowd on the labour market. With our individual advice you will find the job that suits you best. Being among the top fifteen German HR service providers, our company’s range of services includes the personnel secondment and placement of both skilled workers and executives of all professional fields.Orizon's “Aviation” unit is the specialist for personnel secondment in the aerospace sector and – thanks to its excellent industry experience – offers you interesting perspectives in this field. You have an appropriate qualification and are interested in working in the aerospace sector? Or have you already gained experience in aerospace? Then, we are exactly the right partner for you.
Your Prospective Job:
For our renowned customer Airbus Operations you are acting as Customer Services Manager (m/f/d) at the location Hamburg / Finkenwerder.
Your Responsibilities:
- Represent Airbus in front of airline customers by ensuring first class hospitality and customer service
- Acts as the Customer Definition Centre (CDC) entry point for the various internal Airbus departments and cabin suppliers
- Preparation and execution of the customer meetings
- Prepare and drive an individual meeting agenda for every customer
- Understanding of meeting objectives, key decisions to make and propose ways to guide discussions with customers
- Interface with the CDC technical team to ensure the on-time and on-quality construction of temporary cabin mock-ups
- Guarantee the on-time availability of dedicated experts and equipment for each customer meeting
Your Profile:
- Completed studies in Business Administration, Engineering, International Management or comparable
- Several years of professional experience in Customer Service, Project Management and Process Planning
- Good skills in Google Workspace
- Fluent English skills spoken and written
Our Offer:
- Exciting jobs at interesting companies such as Airbus Operations, Airbus Defence & Space, and the aerospace supply industry
- Attractive and fair salary conditions
- Comprehensive employee benefits program "Orizon PlusPunkte"
- Training measures suiting your tasks and activities
- Up to 30 days of annual leave
- Personal support and qualified advice at the Unit Aviation offices, e.g.in Hamburg-Finkenwerder, Stade, Augsburg, Munich, or Bremen