Field Service Engineer – Europe (m/f/d)

About the Role

• Field-based engineering position supporting customers across Europe.
• Hands-on responsibility for system installation, preventive maintenance, repairs, and performance optimization.
• Key technical liaison between customers and internal development and support teams.
• Opportunity to contribute across additional regions supported by SCIENION when needed.
• Apply your electrical engineering expertise to diagnose, maintain, and optimize sophisticated electromechanical and electronic systems.

What You Will Do

• Install and set up SCIENION systems at customer sites.
• Perform preventive maintenance, troubleshooting issues, and complete on-site or remote repairs.
• Deliver customer training, provide technical support, and represent SCIENION at conferences.
• Prepare technical quotations, service reports, and ISO-compliant documentation.

What We Are Looking For

• Bachelor’s degree in electronical engineering or a comparable technical qualification.
• At least 3 years of experience in field service, technical support, or a related in-house service role.
• Strong problem-solving ability, hands-on engineering skills, and a proactive mindset.
• Excellent communication skills, customer-facing confidence, and willingness to travel up to 60%.

Preferred Qualifications

• Experience supporting electromechanical, electronic, biomedical, or automation-based systems.
• Background in a customer-facing technical role within life sciences or a related industry.
• Additional European language skills alongside fluent English.
• Valid driver’s license and access to a car for regional travel.

Role Details

• Permanent, full-time position.
• Remote home-office setup with a field-based working model.
• Travel across Europe, with occasional global assignments.

As a Field Service Engineer, you will install, maintain, and optimize high-precision systems across the UK, Ireland, and Nordics. You’ll be the trusted technical expert customers rely on to keep critical instruments performing at their best. This is a highly autonomous, field-based role with extensive travel, strong customer interaction, and visible impact on service quality.