General Manager - Berlin (m/f/d)

As a General Manager, you will manage local operations and ensure efficient oversight of our apartments and partner network. Your role will involve initiating and implementing new processes and managing budgets and P&L in our Berlin properties. You will lead your team to deliver exceptional guest experiences, fostering a positive and engaging culture. This is a pivotal moment for our Berlin market: you'll step in during a period of growth, helping the team build a stronger structure and clear goals Furthermore, in this role, you will:

• Manage and launch local operations, focusing on 5-star guest experience, profitability and business growth.
• Manage and own the budgets and P&Ls for our properties in Berlin.
• Define and scope your team goals based on company-wide OKRs and lead your team to deliver exceptional results.
• Take on the responsibility for hiring, onboarding, and offboarding team members
• Manage relationships and contracts with external vendors and service providers (e.g. cleaning, maintenance), ensuring standards are met.
• Build the structure that lets your team perform independently: clear, measurable goals, coaching team supervisors, and simplifying or automating day-to-day work.
• Develop cross-functional partnerships, actively solve problems, and unblock team members while positively challenging and encouraging participation.
• Be an active role model for Bob W's mission, strategy, and culture

• 5+ years of experience in multi-property operations or hospitality with P&L ownership.
• Experience in hiring, onboarding, offboarding, and leading a team.
• Experience managing external vendors and contracts (cleaning, maintenance, or similar service providers).
• A customer service-driven attitude and a passion for delivering world-class guest experiences.
• Strong problem-solving skills, with the ability to proactively anticipate and address potential issues.
• The ability to stay calm under pressure while managing multiple situations simultaneously.
• Excellent communication and time management skills.
• Fluency in German and English.
• The ability to quickly learn and adapt to hospitality apps and operational technology tools.
• A valid work permit for Germany; no sponsorship required.

We offer:

• Employee share option plan.
• Unlimited holidays.
• Free nights and generous discounts at Bob W locations.
• Oliva mental well-being platform access.
• Sports compensation.
• Development and growth opportunities, along with an L&D budget.
• Regular team events.
• Smart and highly motivated team with a multicultural, diverse, and rewarding work environment. Read more about our team life and perks & benefits.

Please note that this position will be closed as soon as a sufficient number of qualified candidates are identified. We encourage interested applicants to submit their applications promptly. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.