Implementation Consultant (DACH) (m/f/d)

You guide customers step by step through their customer onboarding, from the first conversation to the day their team uses our Workforce Management software independently. Most of your time is spent hands-on, in the middle of projects, alongside strategic conversations with decision-makers on the customer side. As an Implementation Consultant, you take ownership of the whole process, work your way into new topics independently, and don't sit around and wait. Together with Sales, technical team, and other departments you estimate the scope, run the intake conversation with the customer, and you build your plan from there. For larger customers across the DACH region, you run process workshops and guide change management, so the new team gets on board. Busy, yes. But you have it under control.

• Run intake conversations with customers and turn them into a clear onboarding plan
• Estimate the scope of new projects together with Sales, our technical team, and other departments
• Lead customer meetings and projects independently, from kick-off to go-live
• Run process workshops with larger customers and guide them through change management
• Deliver training that stays engaging, even on the tenth run
• Work efficiently with AI tools, so you have more time for your customers
• Travel across the DACH region from your base in Cologne, plus regular trips to our HQ in The Hague

• 3+ years of experience in an implementation, project, or consultancy role, ideally in a SaaS or B2B environment
• Technical curiosity over coding skills: you learn new tools fast and explain them even faster
• You use AI as a natural part of your daily work, not as an afterthought
• Clear, confident communication and experience with change management
• C1-Level German and English, any additional language is a plus
• Willing to travel across the DACH region and to our HQ in The Hague
• Bonus: experience with Salesforce, a project management tool, PRINCE2 or similar methodology, or a background in hospitality
• We offer
• You start with two to three weeks at our HQ in The Hague, to get to know the product and your colleagues. After that, you work hybrid: two days in our Cologne office, the rest flexible, plus a monthly trip back to The Hague.
• What you will get
• At Dyflexis, you will be part of an ambitious, energetic, and customer-focused team. We offer:

• Fixed base salary between € €3,500 - €5,500 gross per month, depending on experience
• Company car to travel to customers and our HQ.
• Solid pension plan via Allianz.
• Personal development budget to level up your skills.
• 28 vacation days
• When you visit HQ: chef-cooked lunches and Friday chair massages
• The best parties, drinks & trips (Winter sports, Ibiza & more).