IT Infrastructure Expert (m/f/d)

Key Responsibilities:

• Legacy File Server Support
• Management of Cloud Printing Infrastructure
• Provider Management for WAN connectivity and contracts
• Provider Management for all enterprise network components
• Performance & Capacity, Incident & Problem, Lifecycle & Change Management for: - Wide Area Network (WAN) - Local Area Network (LAN) - Wireless Network (Wi-Fi) - Virtual Private Network (VPN) - Proxy - Firewall
• Meetingroom Equipment and digital displays - Standards & Platforms - Proof of Concept, Trial Units
• Mobile Device Management (MDM), Mobile Policy Enforcement

• Minimum 3 years of relevant professional experience in IT
• Bachelor’s degree in Computer Science or a comparable discipline
• Strong knowledge of IT systems, technologies, networks, workplace environment, and computer hardware/software
• Proficiency in MS Office applications
• Excellent written and verbal English communication skills; ideally also speaking German
• Ability to prioritize effectively, focus on high-impact tasks, and demonstrate strong time management and attention to detail
• Collaborative, responsible, and patient team player, comfortable working in multicultural environments
• ITIL knowledge is an advantage

We offer

Additional Information

Our plus points:

• Inclusive and valuing culture: At Riverty, you can be who you are. We strive to create an inclusive environment and an appreciative culture, enhanced by our employee networks.
• Health & Wellbeing: Your physical and mental health is important to us. Take advantage of our various preventive care and support services.
• Professional and Personal Development: Take advantage of our numerous training and development opportunities. Benefit, for example, from training courses offered by Bertelsmann University, language courses or leadership trainings.
• Monetary Benefits & Discounts: Know that you're appreciated with plenty of employee benefits & discounts just for you.
• Flexibility: Our diverse working models empower you to customize your work to perfectly align with your preferences. Benefit from mobile office, flexible working hours and part-time models.

Role Purpose: You will play a key role in ensuring our employees have secure, reliable, and seamless access to our network, printers and meeting room devices. You will own the lifecycle of corporate endpoints - from provisioning and onboarding to application deployment, compliance, security hardening, and retirement - using Microsoft Intune (MDM), Ricoh CloudStream, meeting room devices from Microsoft and Logitech.

You'll be a great fit for the role if you enjoy the challenges and opportunities in our ever-changing business landscape, where routine tasks are balanced with exciting projects involving AI solutions, making the day-to-day work engaging and dynamic.

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