Junior Key Account Manager (m/f/d)
Do you enjoy working with people from different cultures, explaining complex topics in a simple way and guiding customers through an important decision? Then join our team at Brain Capital. As a Key Account Manager (m/f/d), you will support international students throughout the entire financing process – from their first questions and application to signing their contract. Working closely with one of our university partners, you will be an important link between students, the university and our internal teams. Tasks 🚀 Your responsibilities – What you will do
🌍 Who we are
Brain Capital has been providing fair and innovative study financing solutions since 2005. We help people pursue the education they want – regardless of their financial background. To make this possible, we work with leading universities and develop modern financing solutions for higher education. In short: We make education possible – and you can be part of it.
- Advise international prospective students on our financing solutions, primarily via video calls and email
- Manage the application process from the initial inquiry and evaluation through to selection and contract completion
- Explain our financing model and contractual terms clear and transparently
- Prepare and host webinars for prospective students
- Coordinate closely with our university partner and ensure smooth day-to-day processes
- Keep track of your cases and priorities, even during busy application periods
- Maintain accurate customer and process data in Salesforce
- Contribute ideas to improve our processes and, if interested, help develop our sales approach Requirements 🎯 Your profile – What you bring
- Fluent English and good German skills
- Ideally, a completed commercial apprenticeship or a comparable qualification – career changers with the relevant experience are also welcome
- First experience in sales, customer service or another customer-facing role is an advantage
- You enjoy communicating with young people from different countries and cultural backgrounds
- The ability to explain contracts and complex topics clearly, patiently and confidently
- Confidence in presenting to groups and hosting online webinars
- You work in a structured, reliable way and stay organized when things get busy
- Confidence using MS Office; experience with Salesforce is an advantage
- Team spirit combined with the ability to work independently and take ownership Benefits 🎁 What we offer
- A permanent full-time position in an purpose-driven and stable environment
- A modern workplace at the ICE Park in Montabaur with excellent connections to Cologne, Frankfurt and Koblenz
- Flexible working hours and the option to hybrid working, with at least two days per week in our Montabaur office
- Company health insurance and company pension scheme
- Employee benefits as well as free drinks and fresh fruit in the office
- A collaborative team, short decision-making processes and plenty of personal responsibilityThe opportunity to contribute your ideas and actively shape how we work
International Student Financing | Full-time | Montabaur
Über den Arbeitgeber
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