Manager, Information Technology EMEA (m/f/d)

The role will lead the EMEA Information Technology (IT) organization in driving regional IT strategy, digital transformation, and building out a reliable and robust IT infrastructure. It will be responsible for all areas of the IT organization including IT service desk, service delivery management, service operations, network, ERP/CRM, and other critical IT related functions – as well as providing hands-on IT support and engineering. This leadership role will have a strong focus on team management as well as building reliable, scalable, and secure systems to support rapid business growth.

Key Accountabilities and Objectives:

• Responsible for building out the robust regional IT infrastructure and promoting a high-performing service delivery culture providing excellent IT support and service solutions based on the clear understanding of the company’s global IT strategy
• Act as the primary escalation point for IT infrastructure topics and a trusted IT partner to site leadership
• Identify and manage IT risks, escalating issues where necessary
• Implement long-term regional IT management strategy to ensure alignment with the regional IT development and sustainment goals; responsible for day-to-day IT management across system, network, desktop service, ERP/CRM, information security, office construction, etc.
• Ensure compliance with global IT standards, security policies, and regulatory requirements
• Develop scalable roadmaps for the company's major IT projects and lead their execution to provide reliable systems, effective services, and solutions that will meet with the business needs
• Defining a strong technical culture around our IT systems that emphasizes engineering excellence, rapid iteration, strong security, and frictionless user experiences
• Responsible for managing and scaling the EMEA IT team, and continuously promoting excellent teamwork and improving service quality and delivery efficiency
• Build strong relationships with internal and external stakeholders and ensure the IT team will be able to deliver required support and solutions across the company
• Oversee IT asset management including procuring, provisioning, maintaining, and decommissioning laptops and other IT equipment
• Driving continuous improvement of IT processes and defining and managing appropriate regional IT-related policies
• Negotiate critical agreements/contracts with other functional stakeholders and third parties
• Participating in global IT projects

• Bachelor’s or master’s degree in computer science or related field, additional MBA preferred
• 10+ years of experience in team management and IT infrastructure or IT service-related fields
• Work experience gained in manufacturing and/or biotechnology industry preferred
• Strong leadership skills with demonstrated experience developing and communicating an IT vision that inspires and motivates staff and aligns with the business strategy
• Well-versed in all aspects of system development, deployment and support, and a proven leader managing in a mission-critical systems environment
• Proven track record of collaborating with business leadership and demonstrating the value of technology across a large-scale, global, and highly complex business environment
• High attention to detail and proven ability to manage multiple, competing priorities simultaneously with a result-oriented and performance-driven focus
• Outstanding communication skills with all levels of the organization and with external contacts
• Strong analytical, strategic conceptual thinking, strategic planning and execution skills, including the ability to explain technologies to business leaders and business concepts to the IT team
• Significant qualifications in driving and managing organizational change and building capabilities that effectively balance operational efficiency with development of new, innovative technology solutions
• Expertise and experience in budget planning and financial management
• Demonstrated ability to develop people and organizations to meet new business needs
• Excellent interpersonal skills with the ability to build relationships at all levels
• Establishes credibility and builds confidence and trust quickly
• Overall strong business acumen and team player mindset
• Ability to bridge conflicting interests of concerned parties
• Tenacity to overcome issues, and resolve problems, and drive projects on time
• IT literate – Excel, Word, Outlook, and PowerPoint as well as various ERP/CRM systems
• Fluent in German and English, both written and spoken
• Able to travel for work domestically and internationally

Wir bieten

• Scope for creativity & influence – Your ideas feed directly into decisions rather than getting bogged down in lengthy approval processes.
• Dynamic corporate culture vs. rigid corporate structures – Benefit from flat hierarchies, short communication channels, and direct interaction with decision-makers.
• Innovation & future-proofing – We focus on new technologies, exciting automation projects, and continuous development. Our products are essential for food safety, and the market is steadily growing.
• Flexible working hours & work-life balance – No rigid corporate policies here; instead, you’ll find a work environment that adapts to your needs. Flexible hours and flextime options ensure a healthy work-life balance.
• Attractive compensation & benefits – Expect performance-based pay and benefits such as a company pension scheme. We take a long-term view and support you in planning for your future.
• Location advantage – Unlike in Berlin, you avoid long commutes and enjoy a better quality of life.