Operations and Logistics Specialist (m/f/d)

In this role, you will work closely with Sales, Customer Service, suppliers, carriers, and freight forwarders, coordinating domestic and international shipments while ensuring accurate documentation and a high level of customer satisfaction.

• Coordinate customer orders from order placement to final delivery.
• Coordinate domestic and international shipments.
• Monitor delivery performance and resolve delays.
• Prepare and review shipping documentation, invoices, and purchase orders.
• Coordinate with suppliers, carriers, and freight forwarders.
• Schedule pickups and deliveries.
• Follow up on pending orders and outstanding shipments.
• Maintain accurate shipment records and update ERP/CRM systems.
• Communicate with customers regarding order and delivery status.
• Collaborate closely with Sales, Customer Service, and Operations teams.
• Prioritize urgent shipments and customer requests.
• Identify opportunities to improve logistics and fulfillment processes.
• Support customer satisfaction through efficient and reliable fulfillment operations

• 1+ year of experience in Logistics, Operations, Fulfillment, or a similar role.
• Degree in Logistics, Operations Management, International Trade, or a related field.
• Strong organizational, communication, and problem-solving skills.
• Excellent attention to detail and time management skills.
• Ability to plan, coordinate, and prioritize multiple tasks. Customer-oriented and results-driven mindset. Experience with ERP/CRM systems is an advantage. Spanish and English required; German is a plus. Must be currently based in Hamburg, Germany.

Benefits

The position will initially be offered on a part-time basis, with the opportunity to transition to a full-time role as the company and position continue to grow

• Availability to start part-time, with the possibility of transitioning to full-time.
• Flexible working hours.
• Opportunity to start part-time with the possibility of transitioning to a full-time position.
• Join a growing international company.
• Collaborative and international work environment. Opportunity for professional growth and development. Possibility to take ownership of logistics processes and contribute to continuous improvement

We are looking for a proactive and organized professional who can take ownership of logistics and fulfillment operations, ensure smooth and timely deliveries, and contribute to the continuous improvement of our processes.