Packaging System Technology Manager Europe(m/w/d)

As Packaging System Technology Manager Europe , you will play a key role in driving the technical performance and reliability of SIG systems across Europe. Acting as a central technical point of contact, you will provide expert support to our Service teams and collaborate closely with Global Engineering & Application (GE&A) and Global Research & Development (GR&D) to solve complex technical challenges. Your expertise will help improve machine performance, enhance customer satisfaction, and reduce technical claim costs by identifying improvement opportunities and ensuring effective technical solutions are implemented in the field.

Key responsibilities

• Provide second-level technical support to SIG Service organizations across Europe.
• Act as the main technical contact between Service Europe, Global Engineering &Application (GE&A), and Global Research & Development (GR&D) for European technical topics.
• Support Service Excellence teams, Service Account Managers (SAM), Field Service Engineers (FSE), and Service Backoffice teams with complex technical questions.
• Analyze technical issues occurring in the field and drive sustainable improvements for SIG systems.
• Support machine complaint investigations and contribute to reducing technical claim costs (Cost of Poor Quality). Collaborate with Reliability Engineering activities (AHM) and improve maintenance strategies (APM). Lead and develop a technical team ensuring effective collaboration and knowledge sharing. Build strong relationships across functions and regions to ensure efficient problem-solving and continuous improvement.

You bring these skills, experience & education

• Technical education in mechanical engineering, mechatronics, electrical engineering, or a comparable field.
• 3-5 years of professional experience in machine construction, technical service, or a related engineering environment.
• Strong technical knowledge of SIG filling systems and packaging technology.
• Ability to analyze complex technical issues and identify effective solutions.
• Strong communication skills with the ability to collaborate with different stakeholders, from engineers and Field Service Engineers to senior management. Team leadership skills and the ability to motivate and guide technical experts. Strong networking skills and ability to navigate international organizations. Good knowledge of English (professional working proficiency) and German (competent user level). Basic SAP knowledge and advanced MS Office skills. Willingness to travel internationally (31-50%). Valid driving license.

SIG competencies

We are looking for people who are willing to consistently achieve results, even under tough circumstances, employees who create a climate where everyone is motivated to do their best to help the organization achieve its objectives. If you actively seek new ways to grow and be challenged, if you develop people to meet both their career goals and the organization's goals, SIG is the place for you. To deliver better for our customers, our future colleagues build strong customer relationships and deliver customer-centric solutions. Finally, we are looking for colleagues who build partnerships and work collaboratively with others to meet shared objectives. Are you someone who applies knowledge of business and the marketplace to advance the organization's goals? Are you someone who can create new and better ways for the organization to be successful? If the answer is 'yes', come and join us.

Our promise

SIG is the place for you to build something incredible. We offer competitive compensation and an opportunity to partially work from home. If you join us, you will be part of a globally successful international company, which is leading its industry in sustainability, technology, and more. We think of ourselves as the career launchpad - a place to develop yourself fast with real work, real experience, real opportunities to build skills. You will be part of a highly motivated and dynamic team, you will have personal development opportunities, trainings and coaching opportunities from senior team members. If you show skill and willingness to learn, we'll back you all the way.

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Packaging System Technology Manager Europe(m/w/d)

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