Post-Sales Operations Intern – Germany (AI x Greentech) (m/f/d)

• Translate customer feedback into actionable product insights and help shape new features.
• Collaborate with the Co-Founders and Head of Account Management on ad hoc initiatives (e.g. trade shows, internal product testing, competitor benchmarking).
• Assist with drafting product specifications and feature requests based on real customer use cases.
• Set up and configure customer accounts tailored to their business needs.
• Be the go-to technical contact for German customers via support chat, WhatsApp, or email.
• Join customer calls alongside Account Managers to provide product expertise and ensure smooth onboarding.
• Provide administrative support, maintaining customer records and tracking key engagement metrics.

• Please note that for this role, C2 German proficiency is required.
• Currently in the final year of a top engineering or business school, or taking a gap year from one.
• Structured, proactive, and eager to learn in a fast-paced environment.
• Strong interest in customer success, sales, and customer engagement.
• Ideally start in September.
• Available for at least 5 month internship in our Berlin office.
• Bonus: Previous experience in SaaS, startups, or customer-facing roles.

• Be part of one of the fastest growing VC-backed startup in Germany with 3000+ satisfied B2B customers.
• A vibrant, collaborative office culture where great ideas happen face-to-face - we're a full in-person team (5 days/week) in a beautiful Berlin office near Hackescher Markt.
• Enjoy opportunities for personal and professional growth.
• Embrace the freedom to innovate and make quick changes in a dynamic team.
• Perks include gym membership, coffee, regular team events, MacBook and more.
• Receive competitive pay.

Why Join Us?