Regional Head of Customer Development Contract Logistics EMEA (m/f/d)

How you create impact

• Define and execute actionable growth plans across the EMEA region by translating into clear priorities the global and vertical Contract Logistics strategies.
• Prioritize and drive strategic growth opportunities across EMEA, supporting their progression throughout the customer engagement lifecycle.
• Provide strong commercial leadership across country business development organizations, fostering alignment and collaboration in a matrix environment to achieve growth and retention objectives.
• Build and strengthen executive-level relationships with existing and prospective customers, expanding networks of key decision-makers and creating long-term strategic partnerships.
• Leverage internal expertise and cross-functional collaboration to address customer needs, unlock growth opportunities, and deliver customer value.
• Coach, mentor, and develop commercial teams across EMEA, ensuring the attraction, development, and retention of top commercial talent.
• Capture, analyze, and communicate market, customer, and competitive intelligence to support strategic decision-making.
• Drive the implementation of corporate initiatives, commercial excellence programs and others.
• Promote Kuehne + Nagel external visibility in collaboration with corporate communication functions and in alignment with global and vertical Contract Logistics positioning strategy
• Lead the commercial agenda in the EMEA Contract Logistics leadership team to drive clear growth and retention objectives
• Work closely with the operational teams to guarantee customer success experience

• Minimum 10 years of commercial experience within Contract Logistics, with a proven track record of driving growth, customer retention, and strategic customer partnerships.
• Proven track record of building and expanding relationships with large multinational customers and senior decision-makers.
• Strong commercial acumen with the ability to identify, develop, and drive growth opportunities across multiple countries and markets.
• Proven experience working within complex international matrix organizations and influencing stakeholders without direct authority.
• Demonstrated leadership experience, including leading, coaching, and developing teams across multiple countries.
• Strategic thinker with a highly proactive, self-motivated, and results-oriented approach.
• Excellent communication and stakeholder management skills, characterized by transparency, collaboration, and openness to feedback.
• Strong executive presence with the ability to build credibility, drive alignment, and create organizational impact at senior leadership levels

What we offer

• Shape the Future of Contract Logistics: Join the Regional Contract Logistics Management team and directly influence our commercial strategy, growth, and customer retention across EMEA.
• Make an Impact Across EMEA: Drive strategic priorities and collaborate with senior leaders, country organizations, and commercial teams across the region.
• Grow Your Leadership Impact: Take on a highly visible role with the opportunity to shape commercial priorities and develop teams across markets.
• Attractive Benefits: Enjoy a competitive package including a company car and benefits designed to support your professional and personal well-being.
• Develop with Us: Benefit from professional and personal development opportunities within an international organization.
• Additional Location-Specific Benefits: Depending on your location, you can benefit from additional offerings such as employee discounts, pension plans, health insurance, and wellness programs.

Ready to make an impact across EMEA? Join our Contract Logistics business unit and lead the regional commercial agenda, unlocking strategic growth opportunities and bringing countries, teams, and customers together to drive sustainable growth and retention.