Relationship Manager Assistant - Japanese Corporate Banking (m/f/d)

In this role, you will support Relationship Managers in managing and developing relationships with Japanese corporate clients. You will assist with customer account administration, ensure compliance with regulatory and internal requirements, including KYC procedures, and support the day-to-day banking needs of clients. By working closely with internal stakeholders and customers, you will help deliver excellent service and contribute to the efficient management of client accounts.

The role includes the following:

• Support a portfolio of Japanese corporate clients across a range of credit and non-credit banking products and services.
• Assist with lending activities, including short-term and long-term loans, trade finance transactions, foreign exchange, derivatives, and overdraft monitoring.
• Support deposit-related business, cash management solutions, cash pooling services, and domestic and international payment transactions.
• Prepare, review, and process applications, instructions, transaction documentation, and other customer-related requests.
• Respond to customer enquiries and provide day-to-day support on banking products, services, and account-related matters.
• Monitor and maintain customer data, documentation, and account information, ensuring accuracy and compliance with internal and regulatory requirements.
• Support the management of guarantees, letters of guarantee, and other client commitments, including monitoring key maturity dates.
• Provide administrative and operational support to Account Officers, contributing to client relationship management, business development

In order to be successful in the role, you will need the following:

• Experience in banking, financial services, or a related environment, with knowledge of corporate banking products and services.
• Strong communication and stakeholder management skills, with the ability to support client relationships and collaborate effectively across teams.
• Business-level German and English language skills; Japanese language skills would be an advantage.
• Proficiency in Microsoft Office applications, particularly Excel and Word, with strong administrative and organisational skills.
• A degree in Business Administration, Finance, Economics, or a related field is preferred; relevant vocational training, apprenticeship, or equivalent experience will also be considered.

Personal requirements:

• Integrity and Responsibility
• Balance Risk with Opportunity
• Customer Focus
• Demonstrate Global Perspective
• Professionalism and Teamwork
• Drive For Results
• Collaborate and Build Partnerships
• Communicate Effectively and Professionally Challenge Ourselves To Grow Influence and Inspire Others Lead Change & Seek Continuous Improvement Think Strategically Manage and Develop Talent

We offer

What do we have to offer:

We offer you a role in one of the largest banks of the world in a growing and international environment. You have various opportunities to develop yourself and we will support you with that by offering various training and development possibilities.

Besides that we will offer you:

• Gross salary based on experience and consistent with the market including bonus payment
• Employer contribution to a pension programme (BVV)
• Contribution to capital forming benefits (“Vermögenswirksame Leistungen”)
• Sponsorship of a job ticket to fifty percent
• Lunch allowance
• Flextime to support your personal work-life-balance (“Gleitzeit”)
• Further training and educational programs, e.g. language courses
• Corporate benefits

To work in an ambitious, international environment with colleagues from different countries and cultures, who strive for the best

Overall purpose of the Job

Additional information:

The role is based in Düsseldorf. All candidates need to be willing to relocate to Düsseldorf. Internal employees will be supported in case of relocation. We are open to considering flexible working requests in line with organisational requirements.