Sales & Customer Relations - Internship (m/f/d)

Tasks

As a customer relations intern, you will assist in performing the whole range of activities directly dealing with the customers. These activities are needed to execute the operational side of a fastgrowing e-commerce company. A major focus for this position is to promote sales and customer satisfaction. In addition, we value initiative as we are always striving to improve processes. You will therefore have the chance to initiate your own projects along the way. Some things you can expect:

• Promoting and closing sales in direct interaction with the customers
• Delivering professional, high-quality service and assistance before and after sales by responding to inquiries from customers by emails, calls and effectively handling them with the most appropriate solutions
• Interacting with the different departments to ensure quick resolution of the queries
• Developing and elaborating internal processes and structures

• Studying business, communication or another relevant degree
• Passion for working within an international e-commerce company
• Multitasking should be one of your assets
• Eager to meet challenges and quick to assimilate new concepts
• Passion for working in direct interaction with the customers
• You are fluent in English and French

Benefits

• Duration: 6 months
• Starting date: January 2027
• Salary: 700€ / month (you can also apply for the Erasmus scholarship)
• Regular German lessons
• Free snacks and coffee
• Vacations: 1 day / month

Since we are growing rapidly, we are always looking to expand our team with skilled and likeminded people. As a successful intern, there will be opportunities with us after your graduation to grow alongside the company.