Sales Operations Analyst (w/m/d) - Contract

Summary of essential job functions

• Support Sales reps to complete their day-to-day activities
• Responsible for enforcing company policies and procedures
• Support data quality process to maintain effective customer and prospect information
• Complete special projects as needed and other duties assigned
• Facilitate and train new and existing Salesforce users
• Continued database clean up and testing of updates in Salesforce
• Support order processing tasks and maintain responsibility for order consistency
• Complete cases submitted to Sales Operations queue within 24 hours

• 1 Year Salesforce experience preferred
• Intermediate to advanced skill with Excel and Google applications (Calendar, Email, Google Docs); familiarity with CRM (Salesforce) and database management systems highly desirable
• Ability to handle multiple tasks at once
• Undergraduate degree in business administration or related discipline and up to two years of administrative experience; or combination of education and work experience
• Strong verbal, written, interpersonal and customer service skills; demonstrated ability to represent the company with internal employees, visitors and vendors
• Self-starter with a pro-active, take charge orientation
• Strong planning and organizational skills with a high attention to detail

We offer

Role setup & terms: This is a contract role, from now till January 2028 We believe in rewarding our employees with a competitive benefits package alongside their salary. More information will be provided during the hiring process.

What is this role about?

Under the general direction of the Operations Manager, the incumbent provides administrative support to the sales team, reporting & analysis of sales data, and sales user training with a high level of professionalism and organization in a fast paced environment.