Senior Virtual Power Plant Operations Expert (f/m/x)

What you do

• SaaS Platform Ownership & Configuration: Serve as the functional owner of the VPP software. You will configure system parameters, adjust logic for new commercial products, and ensure the platform is optimized to translate market signals into physical asset behaviour effectively.
• Vendor Management & Roadmap Coordination: Act as the primary liaison with the external software provider. You will be responsible for translating internal operational requirements into technical feature requests, monitoring vendor performance against SLAs, and driving the resolution of software bugs to minimize operational downtime.
• Asset Monitoring & Incident Resolution: Monitor the real-time activity of the asset portfolio to ensure accurate dispatch. You will serve as the first line of defense for operational issues, troubleshooting root causes (software logic vs. connectivity) to mitigate revenue loss and avoid grid penalties.
• New Asset Integration: Manage the technical onboarding process for new assets entering the VPP. This involves configuring telemetry, validating communication protocols, and conducting end-to-end control tests to ensure seamless commercial activation.
• Operational Support (On-Call): Participate in a rotating on-call schedule to support the trading and dispatch teams. You will provide critical problem-solving during non-standard hours to ensure continuous reliability of our grid services.
• Job requirements
• How you fit into the team
• You want to actively participate in the transition to clean energy, and you

• Energy Industry Expertise: A strong understanding of power markets (Day-Ahead, Intraday, Balancing) and the operational processes required to deliver power to the grid.
• German Balancing Markets: Hands-on experience with FCR and aFRR prequalification in Germany, with the operational requirements of delivering these products, and with their settlement.
• Asset Dispatch Experience (BESS Focus): Proven experience in the monitoring or dispatching of energy assets. Specific experience with Battery Energy Storage Systems (BESS)—including knowledge of State of Charge (SoC) management and cycling constraints—is a strict requirement.
• Technical Application Management: Demonstrated ability to manage complex B2B software tools (SaaS). You must be comfortable navigating admin interfaces, configuring detailed settings, and understanding automation logic.
• You distinguish between 'job done' and 'job done right. ' In a high-stakes grid environment, you bring a rigorous level of attention to detail where close enough is not enough
• Client-Facing & Stakeholder Management: E xperience acting as a primary operational point of contact for external partners or customers. You are capable of guiding asset owners through technical onboarding processes and communicating complex operational issues with a service-oriented approach”
• Good to have (not mandatory)
• Coding Experience: programming skills are a plus (Python, C#)
• Industrial Communication Protocols: Familiarity with industrial communication standards is a distinct advantage, specifically IEC 60870-5-104, Modbus TCP, AMQP, or similar IoT protocols used for asset connectivity.
• Gateways & Controllers: Experience working with communication gateways, multiprotocol gateways, or PLCs

What's in it for you?

• 30 days of vacation
• 60 days of work from anywhere
• Flexible working model
• Learning budget (e.g., books, conferences, training, etc.)
• Referral bonus
• Regular social events in Austria
• Offsetting your private CO2 emissions
• Free lunch & fruits and fair-trade coffee at the office
• Sustainable enspired merch

Senior Virtual Power Plant Operations Expert (f/m/x) Remote, Hybrid Vienna , Wien , Austria €85,000 per year Ancillary Services