Service Technician (f/m/d)

Your profile What You Will Do•

• Installation & Commissioning: Setting up and commissioning our robotic systems at customer sites across Germany, Austria and France, ensuring smooth handovers and reliable first time operation. •
• Maintenance & Repair: Carrying out scheduled service checks and reactive repairs across mechanical, electrical, and software components to keep systems running and minimise downtime. •
• Fault Diagnosis & Troubleshooting: Identifying and resolving technical faults onsite and remotely, working methodically through mechanical, electrical, and software issues. •
• Internal Testing & QA: Supporting quality checks and system validation at our Munich facility before machines go out to customers. •
• Documentation & Reporting: Keeping clear records of service activities and feeding findings back to our engineering team in Munich. •

Educational background: A completed apprenticeship or technical degree in mechanical engineering, mechatronics, or a similar field (e.g. Industriemechaniker, Mechatroniker, Elektromechaniker).

• Hands on experience: Practical experience working with industrial machines or automated systems, ideally in a field service role. •
• Problem solving: A methodical approach to troubleshooting. You work through problems step by step and don't give up easily. •
• Technical confidence: Comfortable working with both mechanical components and basic electrical/electronic systems. •
• Customer presence: A reliable, professional manner when dealing with customers onsite. •
• Languages: Good German and English, written and spoken; our customers are international. •
• Mobility: Willingness to travel up to 50 to 60% of your working time. •
• Licence: A valid driver's licence (Class B).

Nice to Have

• Experience with robots or automated production lines. •
• Basic familiarity with computers and software tools used in industrial settings. •
• Prior work in laundry, textile, logistics, or similar industries.

We offer

Why us? What We Offer:•

• Stability with momentum: A permanent, full time, and unlimited contract with a fast growing tech company. Solid foundations, but never a dull day. •
• Close knit team, real impact: You will work directly with our VP Operations and a small, hands on team in Munich where your work is seen and valued. •
• Competitive salary: Competitive compensation in line with your experience, with room to grow as we scale. •
• Mobility sorted: An opportunity to have a company car at your disposal and fully reimbursed travel expenses for all customer visits across Europe. •
• Your health matters: Subsidised eGym Wellpass membership so you can stay fit, even when travelling all over Europe. •
• A team worth working for: Direct communication, honest feedback, and colleagues who genuinely look out for each other. •
• Proper kit: Modern tools and equipment. We make sure you have everything you need to do the job right, whether in Munich or on the road.

Your RoleAs a Service Technician at sewts, you are the person who makes our systems work in the real world. You will travel to customer sites mainly in the DACH region to install, set up, and maintain our robotic machines, and when something goes wrong, you are the one who fixes it.