Store manager (m/f/d)

Job Responsibilities:

• Be responsible for the sales KPI in offline store. 2.
• Focus on daily store sales performance; conduct regular reviews to analyze and report on issues and the corresponding action plans. 3.
• Conduct regular shopping mall research to stay up to date on local changes — new brand openings, units under fit-out, surrounding infrastructure developments, and shifts in customer profiles. 4.
• Review and follow new arrivals and replenishment in store, providing feedback on best-selling and slow-moving products. 5.
• Manage the store team and train staff, ensuring work is delivered to consistent standards and daily store operations run smoothly. 6.
• Confirm weekly and monthly store attendance to ensure compliance with HQ requirements. Responsible for employee performance evaluations. 7.
• Handle store incidents and customer complaints, seeking support from the relevant departments promptly to prevent matters from escalating. 8.
• Liaise daily with the shopping mall and HQ to ensure information consistency and smooth store operations.

Job Requirements:

• Proficient in both German and English for communication and collaboration with teams. 2.
• Relevant experience as a retail store manager is preferred. 3.
• Strong learning ability; able to quickly master business processes, system operations, and quality standards. 4.
• Detail-oriented and responsible, with good professional ethics and strong execution skills.

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