System Engineer Manager, EMEA - Engineering Services (m/f/d)

What You'll Do

As a Technical Expert:

• Deliver technical support, training, and presentations on Corning's passive structured cabling portfolio to end customers, installers, and distribution partners across AI Data Center, Telecom, and LAN markets.
• Advise customers on product applications — explain benefits, value propositions, and provide detailed part numbers for complete system solutions.
• Respond to customer RFIs with full system solutions, including Bills of Materials (BOMs) and drawings tailored to their requirements.
• Provide pre-sales support: product recommendations, system design, installation training, and testing.
• Create datasheets and technical papers, and deliver clear Corning vs. competitor product comparisons. Share feedback with Development and PLM on product improvements, new ideas, and compliance with regional standards.

As a People Leader:

• Guide, coach, and develop your SE team — setting priorities, KPIs, and clear objectives while ensuring team members are properly trained to succeed.
• Lead change management to drive optimized processes and team efficiency, with a strong focus on Service Cloud CRM adoption.
• Own annual reviews, development plans, coaching, and administrative tasks such as expense approvals.
• Build a cohesive team culture where every member feels valued, and manage recruiting, onboarding, or workforce adjustments as needed.
• Collaborate closely with peer leaders across Commercial, Product Management, and Operations (Manufacturing, Development) to keep the wider organization aligned.

5-8 years relevant work experience; at least 3 years supervisory experience.

What You Bring

• University degree, preferably in Telecommunications or Electrical Engineering.
• 5+ years of experience in Telecom, Data Center, or structured cabling design; at least 3 years supervisory experience.
• Proven success in leadership and managing technical teams.
• Excellent communication skills, including experience presenting to C-level executives with the finesse to manage expectations and difficult conversations.
• Fluent in English, any other European language is a plus.
• Strong ability to resolve customer challenges through cross-functional collaboration.
• Experience driving organizational change across people, process, and technology.
• Direct customer engagement experience — presenting, training, and demonstrating value propositions.
• Established working relationships across Commercial, PLM, and Operations.

We Offer

A job that shapes a life. Corning offers you the total package. Your well-being is our top priority. Our Compensation & Benefits package supports your health and well-being, your financial goals, and your career—from day one.

• Company-wide bonuses and long-term incentive programs are linked to key business results, ensuring you're rewarded when the company succeeds. When Corning wins, we all win.
• Our health and well-being benefits include company-funded retirement plan, paid leave, and an Employee Assistance Program (EAP) to support you and your family.
• Getting paid for our work is important, but feeling valued and recognized motivates us even more. That's why Corning offers a recognition program to celebrate achievements and recognize colleagues who deliver exceptional performance.

About the Role

Travel & Schedule

Travel:25–35%, mainly across continental Europe, with additional travel across EMEA (including Israel and Africa) and occasionally beyond. Flexibility for short-notice travel (24–48 hours) and overnight stays is essential. Requirements: Valid EU work authorization or citizenship, plus a current, valid driving license with a clean record for international car rentals. Hours: Minimum 40-hour work week plus travel time as required.