Teamlead After Sales Commercial Operations (m/f/d) (Leiter/in - Kundendienst (kaufmännisch))

Your tasks Lead, coach, and develop a team of 3–4

• Oversee LOA governance and
• tender support for complex, cross‑border opportunities, ensuring
• timely risk identification, escalation, and decision alignment Drive
• strategy deployment by implementing global frameworks for Key Account
• Management, market planning, and product competitiveness, including
• tracking and corrective actions
• Maintain visibility of global After
• Sales KPIs and the service‑contract pipeline, providing forecasts,
• variance analysis, and actionable insights to senior leadership Serve
• as the main interface between global leadership, regional After Sales
• Directors, and cross‑functional teams (e.g., Legal, Service
• Technical Marketing), ensuring alignment and transparent communication
• Foster collaboration, capability building, and best‑practice sharing across regions to accelerate deal velocity and deliver measurable business Impact

Your qualifications 7+ years of experience in

• Bachelor’s or Master’s degree in Business, Engineering, Economics, or a related field
• Proficiency in CRM (Salesforce), ERP systems (SAP), BI tools (Power BI), advanced Excel, and collaboration platforms such as Teams and SharePoint
• Strong strategic thinking, stakeholder management, negotiation skills, and experience in data‑driven decision‑making and process improvement
• Proven ability in change management, structured problem‑solving, and effective communication with diverse global stakeholders
• Fluent English and German (B2); additional languages are an advantage

• Possibility for more than 60 % remote work (home office)
• Flexible working hours through appropriate working time models
• 30 vacation days per year
• Internal and external training opportunities through the ENERCON Academy
• Company health management and extensive health promotion including company fitness (Hansefit and JobRad)
• Company pension scheme and private occupational disability insurance on special conditions as well as financial support for various forms of capital-forming benefits
• Close mentoring for a successful career start (learning on the job)
• Exciting and varied activities in the green growth sector of wind energy