Warehouse & Logistics Associate – Organized Play (m/f/d)

As a Warehouse & Logistics Associate, you will be responsible for the coordination and execution of all logistics tasks related to Organized Play programs. You will manage event materials, promotional items, and product shipments, ensuring timely delivery and high standards of quality. Your work directly supports retailers, event organizers, and gaming communities across our network. This position combines hands-on warehouse duties with administrative logistics tasks and requires strong organizational skills, initiative, and attention to detail.

Key Responsibilities

• Receive, inspect, and store incoming products, promotional materials, and event kits.
• Pick, pack, and prepare orders for Organized Play events and retailers.
• Maintain accurate stock levels and ensure proper labeling and organization of inventory.
• Conduct regular cycle counts and assist in inventory audits. Organized Play Support
• Assemble and prepare event kits for tournaments, prerelease events, and retail play programs.
• Coordinate with the Organized Play and Marketing teams to ensure accurate shipment contents and delivery timelines.
• Track and manage logistics for high-volume seasonal event campaigns.
• Ensure quality control for all outgoing event materials. Shipping & Logistics
• Schedule and coordinate domestic and international shipments.
• Prepare shipping documentation and customs forms where required.
• Monitor shipment tracking and proactively address delivery issues or delays.
• Collaborate with logistics partners to optimize cost, speed, and reliability. Process Improvement & Compliance
• Maintain a clean, safe, and organized warehouse environment.
• Assist in refining packing procedures and warehouse workflows for efficiency.
• Ensure all handling and shipping practices comply with company and regulatory standards.

Qualifications

• 1–3 years of experience in warehouse, logistics, or fulfillment roles.
• Strong organizational and time management skills.
• Familiarity with inventory management systems (e.g., NetSuite, SAP, or similar).
• Ability to lift up to 25 kg and perform manual warehouse tasks safely.
• Basic computer proficiency (Excel, Google Sheets, shipping portals, etc.).
• Excellent communication and teamwork skills. Preferred:
• Experience with logistics for gaming, events, or retail distribution.
• Understanding of Organized Play programs or the hobby gaming industry.
• Forklift license or certification a big plus.
• Knowledge of international shipping procedures and customs.

We offer

• A diverse and international work environment with a motivated team.
• Opportunities for personal and professional development.
• Flat hierarchies and open communication.
• Competitive compensation and benefits.
• The chance to contribute to the success of global gaming communities. We offer at our HQ in Ratingen:
• A diverse and international work environment with a motivated and growing team
• Flat hierarchies, open communication and room to take ownership
• The opportunity to work on international projects across gaming, trading card games, events, retail and logistics
• Regular company gaming events, especially trading card game sessions
• Free water, tea, coffee and soft drinks
• Modern and ergonomic office furniture
• Dog-friendly office environment
• Free parking spots
• Opportunities for personal and professional development

Your Role