Client Services Executive (m/f/d)

What you will be doing

• Act as the primary point of contact for a portfolio of client accounts, building strong and trusted relationships.
• Lead client onboarding, campaign launches, and ongoing account management.
• Set up, manage, and optimize campaigns to deliver against agreed KPIs.
• Monitor campaign performance, pacing, and account health, proactively addressing risks and issues.
• Collaborate with Sales, Product, Engineering, and internal teams to support client retention and growth.
• Deliver client training, insights, and clear performance reporting, including post-campaign analysis.
• Identify opportunities for optimization, upsell, and expansion based on performance and client needs.

• Fluent German (C1 level or above) is mandatory for this role.
• 1+ year of experience in a client-facing, account management, ad operations, or customer success role.
• Proven understanding of digital advertising, campaign management, and programmatic media.
• Hands-on or working knowledge of programmatic advertising ecosystems (preferred), including DSPs/SSPs and the bidstream.
• Experience with 3rd party ad servers (e.g., DCM, Adform), ad verification tools (e.g., IAS, DoubleVerify, MOAT), and/or DSPs/SSPs (e.g., DV360, The Trade Desk, Adform, Xandr) is a plus.
• Experience with tag management systems (e.g., Google Tag Manager, Adobe Launch) is a plus.
• Proven ability to manage multiple campaigns or accounts simultaneously in a fast-paced environment.
• Strong analytical and problem-solving skills with the ability to interpret campaign performance data.
• Excellent communication and relationship-building skills with clients and internal stakeholders.
• High attention to detail and strong organizational skills.
• Ability to collaborate effectively across functions, coordinate with multiple teams, and build strong partnerships to deliver successful outcomes.
• We offer
• How Ogury supports you At Ogury, we believe in taking care of our team members and providing a work environment that supports both professional growth and personal well-being. While benefits may vary by location, here’s a glimpse of what you can typically expect when you join our team:

• Competitive salary
• Medical cover plan
• Occupational pension plan with 50% employer contribution (Gothaer)
• Group accident insurance
• Discounted monthly subscription for public transport (50% paid by employer)
• Keeping our Ogurians happy and healthy is a priority for us, so we offer access to both physical and mental health and wellbeing benefits
• Flexible Working Model: At Ogury, we believe in the power of presence to fuel innovation. Our hybrid approach is centered on two core in-office collaboration days to drive team synergy, plus one additional office day of your choosing to support personal balance. This 3-day baseline ensures strong connection and real-time problem-solving, while allowing for flexibility across the rest of the week.
• And more
• We thank you in advance for your interest in Ogury! #LI-HP1 #LI-Hybrid

About the Role The Client Services Executive is responsible for the day-to-day success of a defined portfolio of client accounts, combining strong client relationship management with hands-on campaign execution and performance optimization. This role owns end-to-end campaign delivery, including client satisfaction and retention support, while working with moderate autonomy. The Client Services Manager collaborates closely with Sales, Product, Engineering, and other internal teams to ensure campaigns are delivered effectively and clients achieve measurable value from the platform. You will mainly be focused on the German Market.