Front Office Agent (m/f/d)

Reception & Front Desk (Primary Focus)

• Act as the first point of contact for employees, visitors, clients, and service providers. •
• Welcome and assist guests, answer incoming calls, and handle general inquiries. •
• Ensure the reception area remains professional, welcoming, tidy, and well organized at all times. •
• Manage visitor registrations, access arrangements, and general front desk administration.

Office Operations

• Support the day-to-day running of the office, including shared inboxes, meeting room bookings, parking reservations, mail distribution, courier services, ticketing systems, and invoice administration. •
• Order and maintain office supplies and workplace resources.

Meetings & Events

• Support meetings, internal trainings, and office events by arranging rooms, catering, logistics, and guest hosting.

Facilities & Vendor Coordination

• Coordinate with external service providers such as cleaning, maintenance, security, and other vendors. •
• Follow up on maintenance requests and help ensure a well-functioning workplace.

Administrative Support

• Maintain accurate records and update information in internal systems and databases. •
• Support onboarding activities, document administration, and general employee requests. •
• Provide occasional administrative support to the Assistants’ Team, as needed. •
• Contribute to workplace initiatives, projects, and continuous process improvements. •

• Completed vocational training or relevant professional experience in office administration, reception, hospitality, customer service, or a similar field. •
• Previous experience in a reception, front office, office administration, hospitality, or customer-facing role. •
• Strong customer service mindset and excellent communication skills. •
• Well-organized with the ability to manage multiple tasks and priorities. •
• Comfortable using Microsoft Office 365 and other office systems.
• • Proactive, reliable, and able to work independently.
• • High attention to detail and a hands-on approach.
• • High flexibility to adapt working hours to business and operational needs, including
• occasional early starts and adjustments to support office activities and events.
• • Professional proficiency in English and upper intermediate German skills.

We offer

• An agile, widely diverse international working environment of around 70 nationalities that is keenly interested in making a positive difference through their work and who share a collaborative, can-do spirit. •
• A job that allows you to fully utilize and expand your skills within an innovative, hands-on company culture. •
• A purpose-driven, performance-oriented company that rewards above-average results. •
• An organization dedicated to providing effective training and upskilling to its employees. •
• A company that offers a flexible and amicable work environment, placing a high value on work-life balance.