MANAGER EXPERIENCE PARTNER DACH (M/W/D)

YOUR JOB AS PART OF THE CANYON CREW

• Network Expansion & Location Scouting: Leading market analyses, feasibility assessments, and location scouting for new EXP sites accelerates growth across high-potential DACH focus regions.
• Store Setup & Global Alignment: Cooperating closely with Global Retail Operations during physical store setups, CI branding, demo fleet provisioning, and new openings ensures brand consistency.
• Playbook Execution & Strategy: Translating central EXP playbooks into tailored regional action plans aligns daily execution with overall DACH commercial targets.
• Spokesperson & Relationship Management: Acting as the primary contact for current and future EXPs goes hand in hand with providing senior operational backup for ASP network management.
• Operations & Performance Tracking: Owning daily partner management, operational decision-making, and KPI tracking (sales, test rides, CSAT, NPS) drives continuous performance improvements.
• Commercial Activations & Budgets: Planning and executing local commercial events and managing local EXP activation budgets focus on measurable ROI in alignment with DACH marketing and sales teams.
• ASP Expansion & Quality Control: Supporting the expansion of the DACH ASP network includes monitoring quality and costs while serving as operational backup for the ASP Specialist during peak periods.
• Market Intelligence & Consumer Insights: Gathering on-site partner, rider, and competitor feedback during field visits informs both regional and global commercial strategies.
• Event Support: Providing hands-on operational support for key DACH brand and commercial events occurs in close cooperation with core DACH and global HQ teams.

HOW YOU BECOME PART OF THE RACE

• Educational Background: A Bachelor’s degree in Business, Retail Management, Marketing, or a related field forms your academic foundation.
• Professional Experience: 3+ years of experience in retail operations, trade marketing, account management, or partner management (ideally within sports, cycling, or premium consumer goods) sets your profile apart.
• Leadership & Execution Mindset: A proven track record as a strategic liaison and sparring partner to regional leadership combines with a hands-on, execution-driven approach.
• Communication & Negotiation Skills: Exceptional communication, presentation, and negotiation capabilities enable you to serve confidently as a trusted spokesperson for internal and external partner:s.
• Analytical & Solution-Oriented Drive: A strong KPI- and result-driven mindset (sales conversion, CSAT, NPS, ROI) goes hand in hand with structured problem-solving abilities.
• Language Skills: Business fluent German and English skills are mandatory; French language proficiency is a strong advantage for the Swiss market.
• High Travel Mobility: Willingness to travel frequently across the DACH region (approx. 40-50%) rounds off your profi We offer HIGHLIGHTS ON YOUR CANYON TOUR

• Canyon Crew & Culture: Experience the Canyon Spirit at our legendary crew rides and regular employee events. You’ll also benefit from our professional social and health counseling services.
• Feel Canyon (Employee Discounts): Take your passion to the road—with attractive employee discounts on our bikes, accessories, and apparel.
• Compensation & Benefits: We offer fair, performance-based compensation as well as Christmas and vacation bonuses. Your future and security are covered by a company pension plan and accident insurance.
• Flexibility & Family: Take advantage of 30 days of vacation per year as well as our targeted support for balancing work and family life (especially for childcare during school breaks).
• Daily Life & Local Mobility: Enjoy subsidized meals in our in-house bistros and a discounted Germany-wide train pass for your commute.