Senior Product Owner - Digital Channels (m/f/d)

Delivery of value – Realising and managing the team mission

• Own and prioritise the Digital Channels vision, roadmap and backlog against agreed outcomes and success measures.
• Translate business strategy, customer needs and regulatory priorities into clear requirements across websites, onboarding, eBanking and mobile applications.
• Balance customer value, business benefit, cost, capacity, risk, maintenance and technical sustainability when setting priorities.
• Lead integration across digital channels, internal applications, third-party services and core-banking platforms, ensuring alignment with architecture, security, data, resilience and regulatory requirements.
• Own the delivery budget and coordinate in-house, offshore and external delivery capacity.
• Manage cross-team risks, issues and dependencies and provide transparent reporting on progress, value and outlook.

Facilitating a team to realise the product vision

• Lead delivery across multiple cross-functional teams, setting clear priorities and decision parameters.
• Communicate the product vision and roadmap, aligned with business strategy, customer needs and the overall mission.
• Partner closely with business, engineering, architecture, operations, risk, compliance, security and data stakeholders.
• Enable effective agile delivery, timely decisions and the rapid removal of impediments.
• Foster accountability, collaboration and continuous improvement, while protecting team focus and autonomy and supporting capability and development needs.

• At least 5-7 years of professional experience as a (Senior) Product Owner or in a comparable role, owning complex digital products or customer journeys.
• A degree in business administration, management, finance, banking, economics or a related field.
• Proven experience leading complex cross-functional delivery across in-house, offshore and external teams in a regulated financial services environment.
• Strong understanding of retail banking, particularly customer onboarding, digital servicing and related operations.
• Proven experience delivering web, mobile and eBanking products, including integrations with core-banking platforms and third-party services.
• Strong technical understanding of cloud-native SaaS, modular architectures, APIs, data flows, authentication and systems integration, with the ability to challenge technical solutions and trade-offs.
• Strong prioritisation, stakeholder management and influencing skills, combined with an understanding of security, resilience, data protection and operational risk.
• Proficiency in Jira and Confluence and excellent English communication skills; German and/or Dutch are an advantage.

We offer

• An international team with colleagues from more than 50 different countries
• Social benefits such as a company pension scheme and capital formation contributions
• 30 days holiday as well as 24 and 31 December as non-working days
• Employee Assistance Programme – personal 24/7 helpline for all employees
• Various possibilities for flexible working, i.a. various part-time models, flexitime
• Extensive, very flexible home office arrangements
• Possibility to work from other EU countries for up to 30 days per year
• Additional benefits such as sports activities, free fruit, nuts and drinks
• Employer contributions to BVG job ticket and a Lease a bike programme
• An informal corporate culture - without dress code and ‘Sie’.
• An excellent learning culture and opportunity to improve your professional competencies
• Easily accessible city centre offices, in the vicinity of many shops and restaurants to which you receive a discount