Working Student - Global CRM Team (f/m/d)
About Allianz Global Investors
Allianz Global Investors is a leading active asset manager, managing assets for individuals, families, and institutions worldwide. Our shared goal to shape a future of opportunity for our clients is foundational to our culture and our values. We look to attract, and actively nurture, individuals with the drive to achieve excellence at every stage of the investment experience. We believe an inclusive culture is key to a flourishing workforce. Not only do we celebrate the broad range of experiences, backgrounds, and attributes that our workforce brings, but we support our people to live and work in a way that promotes their own wellbeing. Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our clients first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our clients and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. If you feel inspired to promote the active asset management experience, this is the place for you. Join our international, technology-enabled, and agile environment.
About the Job As a Working Student in the Global CRM Team, you will provide day-to-day support on requests and administrative tasks within our CRM/Salesforce environment. You will work closely with cross-functional teams and contribute to maintaining, enhancing, and supporting CRM processes and solutions. The role offers the opportunity to gain hands-on experience in Salesforce administration, reporting, user support, testing, documentation, and system configuration while collaborating with colleagues across Sales, Marketing, and Customer Support functions.
What you do •
- Assist with user access management tasks, including creating and deactivating users, managing roles, profiles, and permission sets •
- Help create and maintain reports and dashboards for different departments •
- Participate in testing and documentation of system enhancements, configuration changes, and new features •
- Assist with configuration tasks such as validation rules, workflow rules, email templates, and page layouts •
- Provide end-user support by helping to troubleshoot and resolve basic issues or escalate them when necessary •
- Contribute to system documentation, training materials, and user guides •
- Collaborate with Sales, Marketing, and Customer Support teams to understand business needs and suggest CRM improvements.
What you bring •
- Currently pursuing a degree in Information Systems, Business Administration, Computer Science, Finance, or a related field •
- Proficiency in English and basic German •
- Experience with Microsoft Office applications, particularly Excel and PowerPoint •
- Ability to work independently and collaboratively in a fast-paced environment •
- Familiarity with Salesforce customization, administration, and technical support (required for Master students and an advantage for Bachelor students) •
- Salesforce Trailhead academic exposure is a plus •
- Excellent analytical and problem-solving skills •
- Strong attention to detail and organizational skills •
- Effective written and verbal communication skills •
- Basic knowledge of data structures and database concepts is a plus •
- Experience with data analysis tools is a plus •
- Ability to use Microsoft Copilot, with a strong commitment to ethical and responsible AI practices.
What we offer •
- Balanced work environment: A dynamic office culture that supports flexibility and collaboration •
- Mental health and wellbeing programs (EGYM Wellpass) •
- Mobility solutions (Subvention Jobticket, Deutschlandticket etc.) •
- Canteen subsidy •
- Corporate benefits •
- ... and so much more!
We are currently looking for a Working Student to join the Global CRM Team! The position will be based in our Munich office.
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