Account Executive, SMB Outbound (m/f/d)

In this role, you’ll acquire new merchants — including winback business — from partner platforms, working across a mix of DBM, partner-generated and AI-supported prospecting leads. It’s a fast-paced, high-volume acquisition role: you’ll qualify opportunities, present a clear value proposition, handle merchant objections, and support a smooth handover of newly acquired merchants to the Account Representative team. Job Description: Essential Responsibilities:

• Engage and collaborate with the immediate team.
• Contribute to solutions and suggest efficiencies.
• Exercise judgment on issues of importance.
• Acquire, manage, and expand relationships with small and medium-sized merchants.
• Prioritize work and ensure task completion guided by policies and procedures. What You’ll Do
• Qualify partner-sourced and AI-qualified leads, prioritising outreach against defined policies and procedures.
• Present standard onboarding and value propositions to merchants operating on partner platforms.
• Handle routine objections, close the right opportunities, and support a smooth path to PayPal acceptance.
• Keep accurate activity, pipeline and next-step records, and hand newly acquired merchants to the Account Representative team with complete context. Minimum Qualifications:

• 1+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience. Additional Responsibilities & Preferred Qualifications: What We’re Looking For
• Skilled at qualifying leads quickly, asking focused questions, spotting fit, and advancing the right opportunities efficiently.
• A clear, confident communicator who can explain value in terms that resonate with merchants and handle common objections calmly.
• Disciplined about pipeline hygiene, accurate stages, next actions and follow-up cadence, even across a high-volume funnel.
• A collaborative partner who can work within established playbooks, ask for support when needed, and ensure a complete handover to the Account Representative team.
• Experience in sales, customer acquisition, inside sales or a comparable customer-facing environment is a plus. What You’ll Bring
• 3+ years of relevant experience and a Bachelor’s degree, or an equivalent combination of education and experience.
• We Believe in You
• We offer
• Subsidiary:
• PayPal
• Travel Percent:
• 0
• PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health. Who We Are: Commitment to Diversity and Inclusion