Lead People Services Europe (m/f/d)

• Provide leadership, coaching, development and performance management to the European People Services Partner team while fostering a collaborative, inclusive and accountable working environment.
• Act as first escalation point for complex employee lifecycle, policy, payroll preparation and local compliance topics in Europe.
• Make operational decisions within agreed frameworks and escalate legal, financial or reputational risks when required. Ensure consistent execution of employee lifecycle processes, data quality and documentation standards.
• Translate global People Services standards into regional execution and provide practical feedback for process improvement.
• Support and steer regional or global HR Operations projects, including Dayforce, documentation, automation and process harmonization.
• Monitor service quality, identify recurring issues and implement corrective actions with the team.
• Cover absences of People Partners or Senior People Services Partners in Europe.
• Take ownership for own Area of Lead support & EoR Services.

• Degree or vocational training in Human Resources, Business Administration, Labour Law, Psychology or a related field, or equivalent practical experience.
• Several years of experience in HR Operations, People Services or a comparable HR service delivery role in Germany and in an international environment.
• Proven experience coordinating or leading HR operational teams across multiple countries.
• Strong knowledge of employee lifecycle processes, payroll preparation interfaces, HR data quality, documentation standards and escalation management.
• Experience working with local employment requirements in Europe and translating global standards into practical regional execution.
• Experience leading HR transformation, HRIS, process harmonization or continuous improvement projects.
• Confident use of HRIS platforms, preferably Dayforce or comparable systems.
• Strong proficiency in Microsoft 365 (especially Outlook, Teams, Excel, Word and PowerPoint) and well versed in working with Co-Pilot.
• Ability to work with HR data, reports, process documentation, ticket or task tracking tools and workflow automation concepts.
• Solid understanding of data privacy, information security and documentation requirements in HR Operations.
• Fluency in English language (B2+ level) and German language (C1+ level) required, another European language is an advantage.
• HR, payroll, labour law, project management or HRIS-related certification is an advantage.

Benefits

Contracts, Salary, and non-monetary benefits

• All our contracts are by default unlimited (probation period is six months).
• Compensation package: 97% fixed base salary paid monthly, with a 3% performance-based bonus paid annually, dependent on company performance.
• Company pension plan.
• Group accident insurance. ‍
• Bike leasing.
• Discounts on our corporate benefits program with a broad range of partners.
• in case you work on one of our sites, we offer subsidized meals.

Location-independency/flexibility:

• Hybrid Remote: depending on proximity to our office(s) you can work remotely within Germany or in hybrid mode with some office presence; however we have regular on-site team events and you can work at any of our sites in Germany.
• Structured Onboarding: you receive an individual onboarding plan, have multiple onboarding days in the beginning, and a wealth of e-learning, training, and documentation besides your team at your disposal. ‍
• Set-up: notebook, headset and mouse will be provided, other equipment upon request/need.
• Vacation: 30 days a year.
• Balance job & life: flexible working hours - you decide where and when you work within general business hours.