Werkstudentin for Customer Care & Office Management (m/f/d)

You’ll help keep customer service and day-to-day office operations running smoothly:

• Customer service: Be a friendly, professional contact for customers by phone and email
• Booking management: Receive, review and process bookings
• Invoicing: Prepare and check invoices
• Communication: Manage day-to-day written correspondence
• Organisation and administration: Help with general office tasks and other organisational needs

What you bring

• Qualifications: Completed vocational training in office administration, events, tourism or a comparable field (or similar)
• Experience: Some experience in customer service, office management, administration, tourism or a related field is a plus
• Customer focus: A strong service mindset and enjoy connecting with customers
• Digital skills: Very good Microsoft Office skills and confidence with digital tools
• Languages: Excellent German and English skills
• Personal qualities: Team spirit, a quick grasp of new information, and an independent, organised and conscientious approach

What we offer

You’ll work 15–20 hours per week in a permanent position.

• Great team: Join a committed, international team that works collaboratively and makes decisions quickly
• Support and development: Get thorough onboarding, ongoing support and opportunities to grow
• Responsibility: Take ownership of varied tasks and work independently
• Workplace: Work in our cosy office in Berlin-Schöneberg (Friedenau), with excellent BVG and S-Bahn connections
• Team culture: Enjoy regular team events and an open, welcoming atmosphere
• Permanent role: 15–20 hours per week
• Pay: €15 per hour